1. Does your product work on my Palm
2. Can you convert your PocketPC application so that it will work on my Palm
3. I downloaded your product and when I try to expand the zip file I get a message telling me the file is corrupt. What do I do
4. Does your ShoppingList work on my new PocketPC 2003 (Windows Mobile 2003)
5. Where can I get the visual basic runtime for my PocketPC 2003
6. How do I install the visual basic runtime onto my PocketPC 2003
7. Does Shopping List have a place to indicate whether I have a coupon or not and cost of items etc.? Or is it just stores and items
8. Where can I find users guides
9. How do I install your shoppinglist application
10. Do I need Pocket Access in order to use the shoppinglist
11. Can I edit the shoppinglist on my desktop
12. Does the shoppinglist application work on PocketPC 2002
13. Why am I receiving spam from your company
14. What can I do to protect my self against spam and the viruses/worms they may be carrying.

Q1: Does your product work on my Palm?
A1: No. PocketPC and Palm are two of the most popular PDA platforms and are completely incompatible.
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Q2: Can you convert your PocketPC application so that it will work on my Palm?
A2: Not at this time. This would require rewriting the application from scratch for the Palm platform. This is very time consuming and we do not have the time nor the resources for this.
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Q3: I downloaded your product and when I try to expand the zip file I get a message telling me the file is corrupt. What do I do?
A3: This is most likely due to a problem, with the extracting utility you are using. Try downloading a free trial of WinZip from winzip.com or download.com. If this does not solve your problem contact us at support@gooeynet.net for further help.
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Q4: Does your ShoppingList work on my new PocketPC 2003 (Windows Mobile 2003)?
A4: Yes. However, you need to install the visual basic runtime as it did not ship with this version like prior versions.
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Q5: Where can I get the visual basic runtime for my PocketPC 2003?
A5: You should be able to find it on the Microsoft web site. You can also download it here.
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Q6: How do I install the visual basic runtime onto my PocketPC 2003?
A6: To Install, copy the cab file over to your mobile device My Documents and open it up. If you have problems or questions contact support@gooeynet.net
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Q7: Does Shopping List have a place to indicate whether I have a coupon or not and cost of items etc.? Or is it just stores and items?
A7: Version 2.2 of the Shoppinglist does have the ability to track coupons as well as the price of an item on a store by store basis.
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Q8: Where can I find users guides?
A8: On the details page for that product there should be a link to the users guide somewhere towards the bottom of that page.
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Q9: How do I install your shoppinglist application?
A9: It is installed from your desktop. UnZip the file you downloaded into a empty directory. Execute the setup utility and the wizard will explain it all to you.
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Q10: Do I need Pocket Access in order to use the shoppinglist?
A10: No you do not. However while strictly option if you have Microsoft Access on your desktop you can open up the database used by the shoppinglist application.
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Q11: Can I edit the shoppinglist on my desktop?
A11: Right now the only way to edit the database outside the shoppinglist application it self is to use Microsoft Access. We recomend you start with the included sample database and edit that to suite your need, then transfer it to your PocketPC and open it up from within the shoppinglist application
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Q12: Does the shoppinglist application work on PocketPC 2002?
A12: It has not been officially tested on that platform but we know of no reason why it would not work.
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Q13: Why am I receiving spam from your company?
A13: It has come to our attention that spammers are using our domain name in their operations. Please note that neither IceComputing nor GooeyNet Company has anything to do with this. We do not engage in spam as it is against our philosophy. We are looking into what we can do to stop this.
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Q14: What can I do to protect my self against spam and the viruses/worms they may be carrying.?
A14: In order to protect yourself against malicious emails, set your email client to block automatic download of HTML objects. Even if the email appears to be from a trusted source do not open any attatchments unless you know ahead of time the content of the attachment. If you do not know the content ahead of time, prior to opening any attachment ask the sender for an explanation. Also make sure you have a virus protection installed on your system that is up to date and visit windowsupdate.com regularly (several times a month).
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